Professional services stories - Page 4
Knowledge governance seen as key to AI adoption gap
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document management
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digital transformation
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ecm
New research finds 85% of firms trial AI but only 17% use it daily, with weak knowledge governance blamed for stalled adoption.
New foundation to track real-world AI in accounting
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digital transformation
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fintech
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rpa
A new foundation has launched to study how AI is transforming real-world accounting and finance work, from tax and audit to advisory.
Contented raises NZD $4.1m to fuel AI expansion
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crm
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data analytics
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digital transformation
Christchurch AI startup Contented raises NZD $4.1m seed round to grow its meeting-minutes platform and push into Australia, UK and US.
Anthropic unveils Claude Opus 4.6 for deeper coding work
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genai
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llms
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ai
Anthropic launches Claude Opus 4.6, boosting coding, agent workflows and pro tasks with a 1m-token context window and benchmark gains.
Percona maps 2026 growth with new tech & leadership
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virtualisation
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hybrid cloud
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digital transformation
Percona sets out its 2026 growth plan with fresh leadership, new PostgreSQL security tech and expanded support for Valkey users.
OpenAI unveils Frontier to deploy AI coworkers at scale
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saas
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crm
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manufacturing
OpenAI has launched Frontier, an enterprise platform to deploy AI coworkers at scale by unifying data, tools and governance across firms.
DXC rolls out Amazon Quick AI workspace to 115,000 staff
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manufacturing
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data analytics
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digital transformation
DXC deploys Amazon Quick AI workspace to 115,000 staff in 70 countries and launches a practice to push enterprise AI beyond pilot stage.
CyberArk crowns PwC 2025 Global Partner of the Year
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digital transformation
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hyperscale
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pam
CyberArk names PwC its 2025 Global Partner of the Year as partner-led deals surge and certification-driven identity security gains pace.
Wellington startup launches Metaport for agency risk
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devops
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cx
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martech
Wellington startup Dcentrica has unveiled Metaport, a platform giving digital agencies real-time visibility of security and maintenance risk.
KPMG deepens SAP alliance to drive cloud & AI shift
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digital transformation
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partner programmes
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supply chain
KPMG wins top-tier SAP strategic partner status to accelerate cloud and AI transformations with a trusted, “AI-first” delivery approach.
AI bookkeeping startup Botkeeper shuts after 11 years
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digital transformation
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fintech
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financial systems
AI bookkeeping startup Botkeeper shuts after 11 years, citing rapid client consolidation, lost revenue and an unsustainable path forward.
Empathetic AI unveils Empathetic AI Labs, a finance-grade AI agents suite for tax and beyond
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fintech
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rpa
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risk & compliance
Empathetic AI unveils 'finance-grade' agents and a Luna tax copilot, promising explainable, audit-ready automation for accounting teams.
AudioCodes expands certified voice devices for Webex
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uc
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digital transformation
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partner programmes
AudioCodes expands its Webex Calling-certified range with new 400HD desk phones and MediaPack gateways to ease cloud and analogue migration.
Lexful launches AI-first IT documentation tool for MSPs
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digital transformation
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it automation
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partner programmes
Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.
Nebula & Meter partner to scale global network services
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firewalls
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network infrastructure
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devops
Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.
8x8 sees AI customer interactions surge across voice, chat
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uc
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data protection
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digital transformation
8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
Rimini Street urges ERP users to defy upgrade pressure
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data analytics
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digital transformation
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it automation
Rimini Street urges ERP users to resist vendor upgrade pressure, touting Smart Path and Agentic AI as cheaper, longer-life alternatives.
Pure Storage unveils Ambassador tier in EMEA revamp
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storage
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data protection
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dr
Pure Storage launches elite Ambassador tier and solution badges in EMEA, sharpening services-led partner focus on AI, cloud and cyber resilience.
Explainer: AI and consulting debate history and impact
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data protection
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data analytics
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digital transformation
Industry voices are divided on whether AI will diminish consulting roles or augment them by shifting the nature of the work.
Avanade names Chris Howarth CEO as Caserta joins Microsoft
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data analytics
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digital transformation
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partner programmes
Avanade has appointed Chris Howarth as CEO, succeeding Rodrigo Caserta, who departs after 11 years to lead SME and channel for Microsoft.