Symbio stories
Symbio launches AI-based Scam Shield to tackle scam calls
Thu, 17th Oct 2024
#
data analytics
#
cx
#
martech
Symbio Holdings has launched Scam Shield, an AI system designed to enhance scam detection in voice and messaging services, starting in Australia.
Finalists announced for 2024 ACOMMS awards in Sydney
Thu, 6th Jun 2024
#
uc
#
hyperscale
#
dc
Communications Alliance has revealed finalists for the 2024 ACOMMS Awards, celebrating achievements in Australia's communications sector. Winners to be announced at a gala dinner on 18 July.
Celonis launches PI Graph to boost generative AI & process intelligence
Thu, 16th Nov 2023
#
genai
#
ai
#
agentic ai
Celonis introduces Process Intelligence (PI) Graph, improving AI, process understanding, and overall platform offerings.
Celonis acquires Symbio, launching AI-driven 'Process Cockpit'
Tue, 14th Nov 2023
#
uc
#
apm
#
software development
Celonis acquires Symbio, launching 'Process Cockpit'; an AI-led tool enhancing process management with real-time tracking.
Symbio expands Connect Portal to ANZ Regional Hub for efficient voice coverage
Mon, 23rd Oct 2023
#
feedback
#
automation
#
symbio
Symbio Holdings extends its Connect Portal to its ANZ Regional Hub, improving voice coverage and operational efficiencies.
Symbio Holdings announce partnership with Microsoft Teams
Fri, 26th May 2023
#
saas
#
uc
#
voip
Symbio Holdings announces the launch of its Operator Connect for Microsoft Teams solution in Australia, New Zealand, and Singapore.
Giorgio Mihaila to lead Symbio's CPaaS division
Fri, 10th Jun 2022
#
cloud services
#
connectivity
#
strategy
Symbio has appointed Giorgio Mihaila as CEO of its CPaaS division, to drive growth and its 100 million number goal by 2030, with an Asian focus.
Symbio consolidates TNZI business to support APAC expansion
Fri, 27th May 2022
#
uc
#
contact centre
#
tnzi
Symbio has recently announced the consolidation of its international business (TNZI) under the Symbio brand to support its Asia Pacific expansion strategy.
Direct routing calling on Microsoft Teams made easier in APAC
Mon, 9th May 2022
#
uc
#
microsoft
#
cloud services
Symbio Holdings' Telcoinabox launches Unite Calling, a Microsoft Teams direct routing solution designed to simplify cloud calling for SMEs.