The Ultimate Guide to Customer Data Platforms
2024 edition
Overview
Also known as CDP.
Nowadays, every business must have information and data about their customers for better business results. In order to manage this in large volumes, Customer Data Platforms are both great analytical devices and powerful marketing tools.
CDPs are databases that can store and centralise first, second and third-party data. Data collected comes from the customers and is divided into several sources. CDP can collect primary data, interaction data and behavioural data.
Analyst reports
IDC MarketScape on CDP & Digital Transformation
SER named leader in IDC assessment for content services
Last month
Gartner on CDP & Digital Transformation
WalkMe recognised as leader in Digital Adoption Platfor...
Last month
IDC on CDP & Hyperscale
Fivetran reveals Hybrid Deployment for secure data mana...
Wed, 25th Sep 2024
IDC on CDP & Hyperscale
Salesforce unveils Agentforce Partner Network to delive...
Thu, 19th Sep 2024
Forrester Research on CDP & CX
Zendesk launches Relay to enhance customer communicatio...
Tue, 3rd Sep 2024
Expert columns
By Billy Loizou of Amperity
Unlocking unused customer data: A wake up call for trav...
This month
By Mahesh Muralidhar of Phase One Ventures
AI is the new vehicle for economic growth: How does New...
This month
By Jack Bolton of Eagle Eye
Deploy or build? Eight reasons to avoid building a loya...
Last month
By Anurag Vasisth of Loyalty Now
Building customer loyalty in a fragmented digital ecosy...
Last month
By Anthony Brown of NICE
How strategic customer experience technology implementa...
Last month
Interviews
Discussing Data Analytics
Exclusive: Informatica's Rik Tamm-Daniels discusses pus...
Today
Discussing Unified Communications
Exclusive: Precisely's glowing innovation in data integ...
Fri, 6th Sep 2024
Discussing Managed Services
Exclusive: Rimini Street's CTO on AI, future of ERP sys...
Fri, 2nd Aug 2024
Discussing Data management
Exclusive: Informatica reveals benefits of CLAIRE GPT
Tue, 25th Jun 2024
Discussing Data management
Exclusive: The ten year partnership between NetApp and ...
Thu, 16th May 2024
More expert columns
By Nina Jung of Chronos Agency
Three ways ecommerce businesses can drive personalisati...
Tue, 24th Sep 2024
By Ben Chamlet of Twilio
How first-party data supports Australia’s current spotl...
Mon, 23rd Sep 2024
By Louise Mahrra of CloudInteract
Humanising tech: A vision for the future of marketing
Fri, 20th Sep 2024
By Worldpay
Understanding payments preferences builds trust and gro...
Tue, 17th Sep 2024
By Srinivas Kompella of HCLTech
Creating a unified data, AI and infrastructure strategy...
Tue, 17th Sep 2024
By Spencer Bailey of Meta
Working smarter not harder: Four ways AI can support yo...
Fri, 30th Aug 2024
Top players
Recent news
About Chief Financial Officer
BlackLine launches Studio360 for real-time financial in...
Today
About Productivity
BlackLine unveils Studio360 for finance transformation
Today
About Digital Marketing
Salesforce event in Auckland highlights AI transformati...
Today
About Productivity
Salesforce & Warrix enhance collaboration using Slack
Today
About Digital Marketing
Study shows personalisation key to consumer loyalty in ...
Yesterday
More news
About Customer service
Decision Inc. acquires ProQuest to enhance AI & Salesfo...
Yesterday
About Cloud Services
Snowflake unveils tools to boost cross-cloud collaborat...
Yesterday
About Data management
Fivetran & Microsoft team up for data lake service
Yesterday
About Cloud Services
Snowflake launches Unistore for unified data management
Yesterday
About Digital Transformation
Salesforce showcases autonomous AI agents in Auckland e...
Yesterday
Even more news
About Cloud Services
Snowflake unveils features to simplify data & AI manage...
Yesterday
About Cloud Services
DeepTempo launches Tempo AI app in Snowflake Marketplac...
2 days ago
About iOS
Kudosity launches RCS beta testing in the Asia Pacific
2 days ago
About Digital Transformation
Snowflake unveils AI advancements for enterprise effici...
Last week
About Digital Transformation
Nearly half of AI marketing efforts fail to meet goals
Last week
Job moves
Move at SAP
BlackLine appoints Philippe Omer Decugis for European r...
Last week
Move at Oracle
Amperity appoints Tony Owens as new CEO to drive growth
Last week
Move at Salesforce
GoCardless appoints new MD for international expansion
Last month
Move at Salesforce
Mark Humphries appointed Chair to boost Bluprintx growt...
Last month
Move at Yahoo
Amplitude appoints Wade Chambers as Chief Engineering O...
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