Results:

Former Interactive Intelligence executive Brendan Maree has taken on the role of Asia Pacific vice president for unified communications provider 8x8.More

Local Measure's current clients include AccorHotels, Hardrock, Qantas and Club Med.More

"With this announcement, Genesys ushers in a new era in customer experience."More

“We’re excited to be broadening the business we do together to include cloud delivered contact centre services from later this year."More

Intractive Intelligence's new channel boss, Shayne Taylor, will be pushing the partner opportunities of PureCloud Engage.More

"Our PureCloud platform takes unique advantage of many other AWS offerings. For customers, this means a competitive advantage."More

“It’s clear that companies are making customer interaction experiences a priority, and the trends we’ve identified will be critical."More

Interactive Intelligence has managed to gain market share and sees more than half of its new customers choosing to deploy its solutions in the cloud.More

Interactive Intelligence has released its latest customer engagement, unified communications and collaboration cloud services to the ANZ region.More

Interactive Intelligence has made its PureCloud Collaborate and PureCloud Communicate cloud services available for ANZ customers with AWS.More

Brendan Maree, Interactive Intelligence VP Australia, New Zealand and Japan, offers some best practice for helping customers move to cloud UC.More

Interactive Intelligence has announced that it will partner with FMG, New Zealand’s leading rural insurer, to roll out its Customer Interaction Center (CIC) IP communications software suite.More

Datacom provides exceptional customer outcomes underpinned by a service that leverages our experience and that of our partners.More

Interactive Intelligence has appointed Paul Crump as Territory Manager, ANZ, Business Process Automation.More

New cloud solution provides for full outsourcing of contact centre technologies...More

"The Australian, New Zealand and Japanese markets are high-growth countries for Interactive Intelligence both in terms of revenue increase and staff headcount."More

"We look forward to the positive impact his skills and experience will bring in ensuring that Interactive Intelligence continues to meet its vision as the contact centre’s industry trusted advisor and the industry’s top vendor for customer excellence recognition."More

The changing work environment has thrown the doors open for dramatic growth for secure file sharing and collaboration platforms such as that from Workshare.More

Acquisition increases the company’s presence in the region, paving the way for a cloud-based communications services launch in New Zealand.More

Communications solution provider recruits Project Manager and Pre-Sales Engineer.More

Company appoints ANZ Cloud Sales executive for regional role.More

IP communications platform to support business growth, improve customer service and reduce business risk.More

Brendan Maree, Interactive Intelligence managing director, ANZ, asks is "A Cloud Unified Communications Solution Right for You?"More

An interview with the Massey University Contact Centre Manager, talking about her Ferrari solution.More